Delivery Information

DeliveryTerms:

1. Free delivery on all orders regardless of value to a BOX NOW parcel machine until 31.08.2024.
   Free delivery on orders over BGN 70 for within Bulgaria to an office of Speedy.
   For orders up to BGN 70, a delivery fee is charged, which applies only to deliveries to an office of Econt or Speedy.
   For deliveries to the client's address a fee is charged, regardless of the value of the order.

   
   
2. Orders lacking Name, Address and Contact number are not processed! This is mandatory information when sending shipments by courier.
   
   
3. Orders made and confirmed by 5 p.m. (GMT+2) on a working day are processed and sent on the same day. When ordering to an office of Econt or Speedy, the customer receives the products the next working day! Orders placed on Saturday and Sunday are confirmed and shipped on Monday.
   
   
4. Orders below the minimum value of BGN 15 incur a handling fee of BGN 5. To avoid this fee, simply add more items to your order until the total value exceeds BGN 15.
   
   
5. If it is not possible to deliver the next day, we will notify you in advance.
   
   
6. After receiving your order, we will contact you personally at the specified phone number and only after your confirmation will we start processing your order.
   
   
7. For orders that have been refused after they had been sent by courier, the amount for the courier service in both directions is due.
   
   
8. Goods may be returned in accordance with the provisions of the CPA, in which case the courier service fees are at the expense of the customer.